Terms of Use & Privacy Policy

Terms of Use

By using the BensChiliBowl.com website, you agree to these terms.

All content on BensChiliBowl.com is copyright © 2026 Ben's Chili Bowl and protected by law. You may not copy, distribute, or modify any content without written permission from Ben's Chili Bowl. This website is for information only.

Images, photos, and drawings may belong to Ben's Chili Bowl or other parties and are used with permission. Ben's Chili Bowl grants no rights to you for any intellectual property. Using any image from BensChiliBowl.com requires written permission.

Our website may link to other websites, including our merchandise site, HalfSmokes.com, and delivery partners such as Goldbelly, UberEats, GrubHub, DoorDash etc. We don't control these sites and aren't responsible for their content or privacy practices. Ben's Chili Bowl isn't liable for any disputes you have with other websites.

Messages sent to BensChiliBowl.com may be confidential and meant only for specific recipients. If you receive a message by mistake, please notify the sender and delete it immediately.

Questions? Contact: hello@benschilibowl.com

Privacy Policy

Introduction

BensChiliBowl.com is operated by Ben's Chili Bowl. We control how your personal information is processed.

This policy covers our website, social media, emails, phone calls, and in-person communications. Our site may link to third-party websites with different privacy policies, including our delivery and e-commerce partners.

This policy explains:

  • What personal information we collect

  • How we use your information

  • Who we might share it with

Information We Collect

When you contact us through our website or place an order, we may collect:

  • Your name

  • Your email address

  • Your phone number

  • Your delivery address (when applicable)

  • Payment information (processed securely by third-party payment processors)

  • Technical information (like IP address)

  • Usage data (see "Cookies" section)

  • Any other information you provide

Our Security Approach

We have policies in place to ensure that only authorized staff can access your information and that it's handled securely.

While we use industry-standard security measures, no online method is 100% secure. We may have to disclose your information if required by law.

How We Use Your Information

We collect your information to:

  • Process your orders and reservations

  • Handle your inquiries

  • Provide customer service

  • Send order confirmations and updates

  • Analyze website usage

  • Prevent fraud

  • Customize our website

  • Improve our services

Marketing

We may send promotional emails and newsletters based on information you've provided. You can unsubscribe from marketing or text communications at any time using the link in our emails.

We may share your data with:

Google Analytics – Collects usage data to help us improve our website.

Delivery Partners – Including Goldbelly and other third-party delivery services. Each has its own privacy policy.

Payment Processors – Secure third-party services that process your payment information. We do not store your complete credit card information.

Email Marketing Platforms – Services that help us send newsletters and promotional communications.

Cookies

Cookies are small files placed on your device when you visit our site. We use them to:
– Remember you
– Learn about your preferences
– Improve our website
– Target marketing

Visiting our site with cookies enabled means you consent to our cookie use. You can disable cookies in your browser settings; however, some website features may not function properly.

Your Rights

You have the right to:
– Access the personal information we hold about you
– Request correction of inaccurate information
– Request deletion of your information
– Opt out of marketing communications
– Object to processing of your information

To exercise these rights, contact us at hello@benschilibowl.com.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from individuals under the age of 13.

Updates to This Policy

We may update this policy occasionally. Check back for the latest version when using our website. Last updated: January 12, 2026.

For questions about this policy, contact us at:
Ben's Chili Bowl
1213 U Street NW
Washington, DC 20009
hello@benschilibowl.com